CRYPTO FAQ

Unlock cryptocurrency insights and accelerate growth with our AI-driven analytics.
Make data-driven decisions that deliver outstanding results.

Is it secure? How are my funds safeguarded? faq-icon

Your security is our top priority. At Brentford Corebit, we use bank-grade encryption, two-factor authentication (2FA) and cold storage for digital assets. We adhere to stringent financial regulations in United Kingdom and undergo regular audits. Funds are insured against unauthorised access, so you can trade with confidence.

I’ve never invested in cryptocurrency before. Is it complicated? faq-icon

Certainly not! Brentford Corebit is designed with beginners in mind:
  • Step-by-step guidance and 24/7 support
  • Risk-free demo for practising with virtual funds
  • Automated tools that handle the heavy lifting for you
  • Start small (from only $5) and learn as you trade!

How quickly can I withdraw funds to my bank card? faq-icon

Bank card withdrawals are processed within 1-3 working days in most regions. Crypto withdrawals to external wallets are usually completed in under 30 minutes. Processing times may vary depending on your bank and verification status.

Why are there no fees? Is there a catch? faq-icon

We generate revenue through premium features and volume-based partnerships with exchanges, not user fees. There are no hidden charges – you’ll always see the exact transaction amount before confirming.

Is this service offered in my country? faq-icon

Yes! Brentford Corebit is available in most countries worldwide (98+ and growing). Simply choose your country during sign-up to confirm availability and view localised payment options. We adhere to all applicable local regulations to keep your trading safe and compliant.

How should I decide where to invest? Do you offer recommendations? faq-icon

We make cryptocurrency investing simple for beginners. Brentford Corebit offers:
  • 1. AI-driven recommendations - Receive personalised coin suggestions aligned with your risk profile
  • 2. Ready-made portfolios - Curated bundles (e.g. 'Starter Pack', 'DeFi Bundle')
  • 3. Live market signals - Real-time buy/sell alerts for leading cryptocurrencies
  • What's more, our interactive tutorial helps you learn while you invest!

Where can I find support if I encounter technical issues? faq-icon

Our support team is available 24/7 via live chat and at support@brentford-corebit.com. For urgent enquiries, our average response time is under 15 minutes.

Is cryptocurrency legal? Do you comply with my country’s financial regulations? faq-icon

Yes, cryptocurrency is legal in most jurisdictions, and Brentford Corebit complies fully with all applicable local regulations. Here's what you should know:
  • 1. Licensed Service
  • Registered with (FinCEN, the FCA, and CySEC)
  • Independent firms perform regular audits
  • 2. Country-Specific Rules
  • Automated geo-compliance: Our platform aligns with your country's laws
  • KYC checks required where mandated by law
  • 3. Your Funds Are Safeguarded
  • Bank-level security (as with your online banking)
  • 95% of assets are held in offline cold storage
  • See our Compliance page for your country's status, or contact support for details.

Which payment methods do you support? faq-icon

Easily add funds to your account using
  • 1. Traditional Payments
  • Visa/Mastercard (2.9% fee)
  • Bank transfers (SEPA and SWIFT - 0% fee)
  • PayPal (instant processing)
  • 2. Crypto Deposits
  • Direct crypto transfers (BTC, ETH, USDT – 0% fee)
  • QR code scanning for mobile wallets
  • Deposits are credited in under 10 minutes! View all options in your account dashboard.

Crypto Support

Customer Support & Assistance

For all inquiries, please contact our partner broker directly. If you don’t have an account with a trusted brokerage partner, let us know and we’ll help you get started. Should you experience any issues with your trading partner’s support, reach out to us and we’ll work to resolve the situation.

Support Hours

Our customer service team operates 24/7 without interruption. In rare instances when immediate access isn’t available, rest assured that our support specialists will respond to your request as quickly as possible.

24/7 Online Support

For all your questions.

How can we assist?